Term & Conditions
TERMS AND CONDITIONS
General terms
Welcome to the RD Furniture.co.uk website page with terms and conditions for use. These terms apply to the use of the Website, and you agree to the terms and conditions set out below.This site is owned by RD Furniture Limited.
Registered office: 7, Greenfield Crescent, Birmingham, West Midlands, United Kingdom, B15 3BE
Company number No. 123 02933
Accuracy of content
We took every care to ensure prices and descriptions are correct. However, orders will be accepted if there are no mistakes and stock is available. All prices include necessary taxes.
Item image may vary depending on the device screen.
Processing your order and delivery dates
We try to do our best to deliver ASAP. Usually we try to deliver within 14 working days.
You will get contacted within 48h from the moment of purchase to get approximate length of time until delivery. Next step is contacting you 24h prior to deliver.
On delivery
Please ensure that the delivery team can gain easy access to the room that the furniture is going into. Please make sure that the area you want the furniture placed is cleared. To make sure you are completely satisfied with your furniture the delivery team will ask you to sign for your furniture.
Any shortage of or damage to goods that should have been obvious on delivery must be notified to us within 2 days of delivery.
Payment
Payment methods include debit or credit cards, Visa, MasterCard, Delta/Connect or Maestro. All outstanding balances must be cleared before delivery.
Your Guarantee
We will cover your furniture purchase for 12 month against any manufacturing defects which may arise, under normal use. This guarantee applies to Mainland UK only. Your statutory rights are unaffected.
Intellectual property
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times with us or licensors.
Damage to your computer
We make efforts to ensure that this website is free from viruses or defects as much as we can. But, due to the nature of the Internet, we cannot give 100% guarantee that your use of our website won’t affect your computer in any way. We recommend the use of the right software like firewall and antivirus software to keep your use of our and other websites safely.
RD Furniture does not take any responsibility and shall not be liable in the very unlikely event that while using our website your pc, laptop, smartphone or any other device is damaged.
Changes/cancellations of orders/fees/returns
We understand that things do happen, and we always try to
work with you. We can sort out everything with you if enough notice is given as
we know how things may go wrong. So if you give us 72 hour notice we can work
out around the delivery times and rebook it free of charge.
If the property is not ready and you cannot accept delivery on arrival and we
have to reschedule your delivery, or you have cancelled your order on the day of delivery a £80 + VAT re-delivery fee will
be charged per each set as we have lost a van/ install team for that set.
We accept returns and do refunds as long as items are
returned in original condition or order is cancelled more then 48h prior to
delivery.
We will not be able to accept mattresses back after they
have been taken out of the original package and installed at the property.
We charge £60+VAT for each set collection if you want us to
to collect the goods.
Any orders amended less than 5 days prior to delivery, may
result in your delivery date being changed for a later date as there is some
time required to prepare the changes.
